Communication enables you to communicate with your customers, employees, and prospects via Email, SMS, WhatsApp, and Chat.

Provide excellent service to your clients by utilising a tool that acts as a bridge between your company and your clients in order to facilitate effective communication.


Define templates for various communications and use them instantly to significantly reduce message preparation time

Immediate communication with clients, prospects, employees, and candidates via email, WhatsApp, or SMS increases business productivity.

Centralize communication so that your team members are aware of how communication is initiated and what was last conveyed, so enhancing your team's ability to communicate effectively.

Your design team can create a beautiful email design that you can connect to a template and use to send engaging and professional emails.



Send Email/SMS/WhatsApp

Instantaneous Email/SMS/WhatsApp communication will allow your team to communicate quickly and dramatically enhance team effectiveness.


Manage content for all notification which are sent from system help you to personalize your communication.


Email Design

Create various designs and use them in combination with a template to make your e-mail communications professional and engaging.

System Auto Responder

You can modify the content of Semsto's built-in emails that are sent in response to particular triggers.


Auto Responder

Create your own predefined Email and SMS templates that you may use for communication and save your communication time significantly.

Group Management

Create your own groups, add members, and then communicate with only that group.



Create a communication campaign and then monitor its effectiveness.

Pain Points

Communicating requires rewriting content
Due to decentralized communication, checking prior messages takes time
Bulk mailing limits targeted marketing
Mails are boring and unattractive.

Why Communication?

Effective communication is required for scaling a business because:

  • Improved coordination: Effective communication helps ensure that all team members and departments are aligned and working towards the same goals.

  • Increased efficiency: Effective communication can reduce misunderstandings and minimize errors, increasing efficiency and productivity.

  • Better decision making: Effective communication can provide clear and accurate information, allowing for informed decision-making and continuous improvement.

  • Enhanced customer satisfaction: Effective communication with customers can help ensure that their needs and expectations are being met, leading to increased customer satisfaction and loyalty.

  • Improved relationships: Effective communication can help build and maintain strong relationships with customers, employees, partners, and stakeholders.

  • Faster problem resolution: Effective communication can help identify and resolve issues more quickly, reducing downtime and improving overall performance.

  • Facilitated communication with stakeholders: Effective communication with stakeholders such as investors, suppliers, and regulators can help ensure that the business is aligned with their expectations and needs.

Benefits of using Communication feature

  • Enhance collaboration: Online communication solutions can facilitate real-time communication and collaboration among team members, regardless of location.

  • Improve efficiency: Online communication solutions can streamline communication processes, reducing the time and effort required for communication and coordination.

  • Increase accessibility: Online communication solutions can provide 24/7 access to communication and collaboration tools, allowing team members to work and communicate from anywhere. .

  • Better data management: Online communication solutions can provide centralized storage and management of communication data, making it easier to find and access information.

  • Improved security: Online communication solutions can provide secure communication channels, protecting sensitive information from unauthorized access.

  • Better tracking and analysis: Online communication solutions can provide data and insights into communication patterns and processes, allowing for informed decision-making and continuous improvement.

  • Increased mobility: Online communication solutions allow team members to communicate and collaborate from mobile devices, enabling them to stay connected and productive while on the go.

  • Employee Chat System: The benefits of an employee chat system include improved communication, increased efficiency, better collaboration, and enhanced accessibility.